ibet slot Privacy Policy

This page describes what we collect when you use ibet slot and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, or your bank, or place a sportsbook bet on Liga 1 or Champions League matches, we collect information necessary to verify your identity, process your transactions, and comply with anti-money-laundering regulations.

Our commitment is to handle your data transparently and securely. We do not sell your personal information to third parties. We do not use your data for marketing purposes without your consent. We store your information on secure servers and limit access to authorized staff only. This policy explains what we collect, how we use it, and what rights you have over your data.

If you have questions about how we handle your information or wish to exercise your privacy rights, you can contact our support team during business hours. We aim to respond to all data inquiries within two business days.

What Data We Collect

We collect different types of information depending on how you use ibet slot. Here is what we gather:

• Account information: When you register, we collect your name, date of birth, email address, phone number, and residential address. This information is used to create and verify your account.
• Identity verification documents: We ask for a government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill or bank statement). We use these to comply with Know Your Customer (KYC) and anti-money-laundering (AML) regulations.
• Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer from mobile banking, local payment, online payment, or e-wallet, we record the transaction details — amount, date, payment method, and your account balance before and after the transaction.
• Betting and gaming activity: We log your sportsbook bets on Liga 1, Piala AFF, Champions League, and other markets. We also record your activity on live-dealer tables, slot games, and esports markets. This includes bet amounts, outcomes, and timestamps.
• Device and access information: We collect information about the device you use to access ibet slot — your IP address, browser type, operating system, and approximate location (based on IP). This helps us detect fraud and ensure account security.
• Communication records: If you contact our support team, we keep records of your inquiries, our responses, and any attachments you send. This helps us resolve issues and improve our service.

How We Use Your Data

We use the information we collect for specific, legitimate purposes:

• Account management: We use your data to create and maintain your ibet slot account, process your deposits and withdrawals, and manage your balance.
• Regulatory compliance: We are required by law to verify your identity and monitor for suspicious activity. We use your data to comply with KYC, AML, and other regulatory obligations.
• Fraud prevention: We analyze your account activity to detect and prevent fraud, unauthorized access, and money laundering.
• Customer support: We use your information to respond to your inquiries, resolve disputes, and provide technical assistance.
• Service improvement: We analyze aggregated, anonymized data to understand how users interact with ibet slot and to improve our platform, odds, and game offerings.
• Legal obligations: We may disclose your data if required by law, court order, or government authority.

Third-Party Data Processors

We work with third-party service providers to operate ibet slot. These processors handle specific functions but are bound by confidentiality agreements:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners (online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals. We share only the information necessary to complete your transaction.
• Identity verification providers: We may use third-party services to verify your government ID and proof of address. These providers see only the documents you upload, not your full account history.
• Hosting and infrastructure: Our servers may be located outside your jurisdiction. We use secure data centres with encryption and access controls to protect your information.
• Customer support tools: We use support platforms to manage your inquiries. These platforms store your messages and our responses securely.

How Long We Keep Your Data

We retain your data for as long as necessary to provide our service and comply with legal requirements. Here is our retention schedule:

• Active accounts: While your account is active, we keep all your data to manage your account and transactions.
• Closed accounts: After you close your account, we retain your data for at least five years to comply with anti-money-laundering regulations and to resolve any disputes.
• Transaction records: We keep transaction records (deposits, withdrawals, bets) for at least seven years for regulatory and audit purposes.
• Support communications: We retain support tickets and communications for two years after resolution, then delete them unless legal holds apply.

Your Rights Over Your Data

You have rights over your personal information. We support the following requests:

• Access: You can request a copy of all personal data we hold about you. We will provide this within two business days.
• Correction: If your information is inaccurate, you can ask us to correct it. You can also update your account details directly through your ibet slot profile.
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements. We will delete what we can and anonymize the rest.
• Portability: You can request your data in a portable format (such as CSV) so you can transfer it to another service.
• Objection: You can object to certain uses of your data, such as marketing communications or profiling for fraud detection.

To exercise any of these rights, contact our support team with your request. We will verify your identity and respond within two business days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on ibet slot. Cookies are small files stored on your device that help us remember your preferences and track your activity.

• Essential cookies: These are necessary for ibet slot to function — they manage your login session, remember your language preference, and protect against fraud.
• Analytics cookies: We use these to understand how you navigate ibet slot, which pages you visit, and how long you stay. This helps us improve our platform.
• Preference cookies: These remember your settings — such as your preferred payment method or display theme.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use ibet slot fully.

Data Security

We take data security seriously. We use industry-standard encryption (SSL/TLS) to protect your information in transit. Your data is stored on secure servers with access controls, firewalls, and regular security audits. We limit access to your data to authorized staff only, and we require all staff to sign confidentiality agreements.

However, no security system is perfect. While we work hard to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, contact our support team immediately. We will help you secure your account and investigate any unauthorized activity.

International Data Transfers

Our servers and some of our service providers are located outside your jurisdiction. When you use ibet slot, your data may be transferred to, stored in, and processed in countries other than where you live. These countries may have different data protection laws than your own. By using ibet slot, you consent to these international transfers. We take steps to ensure that your data receives adequate protection wherever it is processed, including through contractual safeguards with our service providers.

Children and Minors

ibet slot is not intended for users under the legal age of majority in their jurisdiction. We do not knowingly collect data from minors. If we discover that a user is underage, we will close their account and delete their data (subject to legal retention requirements). If you believe a minor has created an account on ibet slot, please contact our support team immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "last updated" date. Your continued use of ibet slot after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your information, you can reach our privacy team through the contact channels listed on our legal notice page. We maintain English-language support during standard business hours (Monday–Friday, 09:00–17:00 local time).

For data access requests, deletion requests, or other privacy inquiries, please include your account email and a clear description of your request. We will verify your identity and respond within two business days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

We are committed to protecting your privacy and operating transparently. Your trust is important to us, and we work hard to ensure your data is handled responsibly and securely on ibet slot.